Why MKV Files Can’t Stream and Play on Xbox One S? Resolved!

To compete with Sony PlayStation 4 Pro, Microsoft has released its new game console Xbox One S in August, 2016 as well, besides it takes the advantages of the fastest, most reliable gaming network with Xbox Live to enhance its exclusive ultimate games playing experience. Xbox One S also has improved to support the uncompression MKV video files playback, so you can enjoy it right away just like other common formats. But you may be quite skeptical in this claim, why the subtitles don't appear or black screen comes out with the audio of the MKV movie?

If so, they're probaly caused by the incompatible MKV to Xbox One S, since MKV format (the extension used for the Matroska Media Container) can support multiple video and audio codecs, such as H.264/H.265 and AAC audio, and the MKV Xbox One S supports NOT include H.265 and Dolby 5.1/7.1 soundtrack yet. Well, don't worry! Xbox owners who want to play MKV on Xbox One S can find a quick and easy way to get the job done here.

best mkv to xbox converter

➤ Part 1: Why you can't play MKV files on your Xbox One S?

➤ Part 2: The whole process to re-encode MKV to Xbox One S

➤ Part 3: How to stream and play MKV files on Xbox One S?

Why you can't play MKV files on your Xbox One S?

Before go on to solve the MKV playback issue on Xbox One S, first you must read the below table:

The MKV File Types Supported by Xbox One S
  • H.264 video
  • MPEG-2 video
  • MPEG-1 video (MPG1)
  • Microsoft MPEG 4 codec version 3, (MP43)
  • MPEG-4 part 2 video (MP4V)
  • Maps to several codecs usually supported in the AVI format that are available on the console.
  • Advanced Audio Coding (AAC)
  • Dolby Digital (AC-3)
  • MPEG Audio Layer-3 (MP3)
  • MPEG-1 audio payload
  • Uncompressed PCM audio
  • Uncompressed IEEE floating-point audio

The Major issues that lead to MKV malfunctioning on Xbox One S are as follows:

  1. MKV not played at all with wrong codec such as H.265
  2. The users are facing issue with audio, such as Dolby TrueHD 5.1/7.1 Channel
  3. The issue of video/voice synchronization
  4. MKV Video file is corrupted or broken
  5. All of above

So as to make sure that Xbox One S can't play MKV issues listed as above is resolved, you need to use a professional, easily, safe and top-ranked MKV video converter software to re-encode the incompatible MKV to Xbox One S with the friendly codec or audio. The software recommended here is Dimo Video Converter Ultimate.

It is designed as the worlds's No.1 fast and the state-of-art Video Converter, built-in with hardware encoder of CUDA NVIDIA technology to make sure that the MKV format is converted to another 30X faster. Built-in with "Media Server", capable of casting and transferring MKV videos for playing on Xbox One S without any quality loss to get original video quality enjoyment.

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Plus, the best Dimo MKV Video Converter is also a functional video editor, which you can easily merge, trim, crop, add watermark and create 3D/VR effects on MKV videos with Xbox One S and convert MKV to 159+ video codecs for playing on various platforms, incl. iPhone, iPad, iPod, Apple TV, Android phone and tablet, TiVo, Chromecast, Roku, Seagate, HD Media Player, smart TVs, VR Headsets, PPT, even all Non-linear editing softwares, etc.

The whole process to re-encode MKV to Xbox One S

For Mac users, you can choose Dimo Video Converter Ultimate for Mac to get Xbox One S readable MKV video on MacOS Sierra and OS X El Capitan.

Step 1. Import source MKV video files

On the main interface of Dimo Video Converter Ultimate, click "Add File" button to load your source MKV video files. After loading, you could activate the build-in Dimo Player to playback MKV video files by double clicking the video.

Best Video Converter to convert MKV to Xbox One S

Tip: After loading with Dimo Player, you could right-click to select subtitles and audio tracks from source MKV video files.

keep subtitle of MKV to play on Xbox One S

Step 2. Set Xbox One S as output device

Click "Select Format" button. On the drop-down list, select "Device" option. Then on the popup Profile window, select "Xbox One S″ from "Device as output device. Alternatively, you can select one vide format compatible with Xbox One S such as "MP4″,"Lossless MKV" by changing the video encoder to H.264 and audio encoder to "AAC' or "AC3" as output format. <Check out TV supported format>

convert MKV to Xbox One S

Note: For the guys who insist on MKV to keep original quality, then you could choose "Lossless MKV" as output format but click "Setting" to change the video encoder to H.264 and audio encoder to "AAC' or "AC3", along with frame rate, resolution, bit rate, channel, sample rate, etc if you want. Alternatively, you can select one vide format compatible with Xbox One S such as "MP4″. If you want to remove the video black bar, please go to "Edit" > "Adjust" >"Keep Aspect" to adjust their aspect ratio of 16:9 or 4:3.

re-encode MKV to Xbox One S

Step 3. Convert MKV to Xbox One S

Click "Start" button to convert MKV to Xbox One S video immediately. When the conversion completes, you can find the output video file by "Open".

How to stream and play MKV files on Xbox One S?

If you want to play MKV on Xbox One S and tired of making use of USB drive, you can transfer via streaming over your local network from PC to Xbox One S, see the instruction as below.

Step 1. Set up your Xbox One device

First set up your device and make sure that your computer and Xbox One S are in the same network.

Step 2. Enable Media Server

Integrates with a powerful build-in "Media Server", Dimo Video Converter Ultimate enable you to cast and share your videos from your computer to Xbox One S wirelessly based on the stable IP sharing technology. So you could directly turn to "Media Server" tab and click "Browse..." to automatically locate the source MKV folder.

stream and play MKV to Xbox One S

Step 3. Cast and stream MKV folder to Xbox One S

Press "Share" and use your device and scan the upcoming QR code; If no barcode scanner, please directly hand-write http://IP:PORT like "http://192.168.1.109:8868/" (without quotation marks) into the address bar of your TV browser which connecting with your Xbox One S. After several seconds, you can enjoy your MKV file on the big screen. If you want to copy the MKV files to your server, pleaser long-press the file you want and it will pop up the "save" menu to finish video transfering.

stream and play MKV to Xbox One S

Now, the converted MP4 file can then be played on Xbox One S without any problems, have fun then.

Still got trouble to watch and stream MKV on Xbox One S? Please feel free to Email Us.

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